Improve gallery photo-review guidance for property assessment

skills/property-assessor/SKILL.md

@@ -63,6 +63,25 @@ For the target property, capture when available:
 
 Always look at the listing photos when they are available. Do not rate a property only from structured text.
 
+### Required gallery workflow
+
+When the source site has a photo gallery or modal lightbox, you must explicitly open it and verify that you are seeing distinct images, not just a gallery preview tile or repeated screenshot of the first image.
+
+Use `web-automation` for this. Preferred process:
+1. Open the listing page.
+2. Click the gallery entry point such as `See all photos`, `See all 29 photos`, or the main hero image.
+3. Confirm the gallery/lightbox is actually open.
+4. Capture the first image.
+5. Advance through the gallery using the actual next-arrow control inside the gallery, not a blind keyboard press unless you have confirmed it changes the image.
+6. After each advance, confirm the image changed before treating it as reviewed.
+7. Review enough images to cover the key rooms and exterior, and for smaller listings aim to review all photos when practical.
+8. If navigation fails, say so explicitly and do not claim that you reviewed all photos.
+
+Minimum honesty rule: never say you "looked at all photos" unless you successfully inspected distinct gallery images one by one.
+A gallery landing page, collage view, repeated first image, or a single screenshot of the listing page does **not** count as full photo review.
+
+### What to inspect in the photos
+
 At minimum, note:
 - overall finish level: dated, average, lightly updated, fully updated
 - kitchen condition: cabinets, counters, backsplash, appliance quality
@@ -72,8 +91,16 @@ At minimum, note:
 - obvious make-ready issues: paint, damaged trim, old fixtures, mismatched finishes, worn surfaces
 - visible missing items: refrigerator, washer/dryer, range hood, dishwasher, etc.
 - any signs of deferred maintenance or water intrusion visible in photos
+- exterior/common-area condition when visible
+- balconies, decks, sliders, windows, and waterfront-facing elements for condos/townhomes near water
 
-If photos are weak or incomplete, say so explicitly and lower confidence.
+### If photo review is incomplete
+
+If photos are weak, incomplete, blocked, or the gallery automation fails:
+- say so explicitly
+- lower confidence
+- avoid strong condition claims
+- do not infer turnkey condition from marketing text alone
 
 ## Normalization / make-ready adjustment